ccaas-status - Buzzeasy Release Deployment - Release 30 – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release 30

Completed
Scheduled for November 17, 2021 at 5:30 AM – 7:00 AM

Affects

Graia Contact Center as a Service

Under maintenance from 5:30 AM to 7:00 AM

CCaaS Europe - Voice Services

Under maintenance from 5:30 AM to 7:00 AM

CCaaS International - Email Services

Under maintenance from 5:30 AM to 7:00 AM

CCaaS International - Chat & Social Media

Under maintenance from 5:30 AM to 7:00 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 5:30 AM to 7:00 AM

CCaaS International - Admin Portal

Under maintenance from 5:30 AM to 7:00 AM

Updates
  • In progress
    November 17, 2021 at 6:56 AM
    In progress
    November 17, 2021 at 6:56 AM

    Dear Buzzeasy Customer, We would like to inform you that the release for Buzzeasy International has been successfully deployed and all services are up and running. For more details about the release, please check the public Release Notes: https://docs.geomant.com/buzzeasy/releasenotes/release_notes.html Best Regards, Buzzeasy Team

  • Planned
    November 17, 2021 at 5:30 AM
    Planned
    November 17, 2021 at 5:30 AM

    Dear Buzzeasy Customer, We would like to inform you that on the 17th of November, starting at 05:30 AM UTC, there will be a scheduled maintenance window for deploying the new Buzzeasy Release. During this window, all Buzzeasy components will be operational. We do expect short service interruptions during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit from the latest features and fixes right away. Buzzeasy International 17.11 | 05:30 AM UTC | 1h30min We appreciate your patience and understanding. To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://status.buzzeasy.com If you have questions or issues please contact us via the known communication channels. Kind Regards, Buzzeasy Team