ccaas-status - Buzzeasy Release Deployment - Release 34 – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release 34

Completed
Scheduled for December 15, 2021 at 6:00 AM – 7:30 AM

Affects

Graia Contact Center as a Service

Under maintenance from 6:00 AM to 7:30 AM

CCaaS Europe - Voice Services

Under maintenance from 6:00 AM to 7:30 AM

CCaaS International - Email Services

Under maintenance from 6:00 AM to 7:30 AM

CCaaS International - Chat & Social Media

Under maintenance from 6:00 AM to 7:30 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 6:00 AM to 7:30 AM

CCaaS International - Admin Portal

Under maintenance from 6:00 AM to 7:30 AM

Updates
  • In progress
    December 15, 2021 at 7:20 AM
    In progress
    December 15, 2021 at 7:20 AM

    The maintenance has been completed

  • Planned
    December 15, 2021 at 6:00 AM
    Planned
    December 15, 2021 at 6:00 AM

    Dear Buzzeasy Customer, We would like to inform you that on December 15th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: December 15th | 06:00 AM UTC | 1h30min During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. Also, please note that Wallboard data will be reset during the release deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team