ccaas-status - Buzzeasy International - Release Deployment – Maintenance details

All systems operational

Buzzeasy International - Release Deployment

Completed
Scheduled for June 18, 2022 at 5:00 AM – 7:00 AM

Affects

Graia Contact Center as a Service

Under maintenance from 5:00 AM to 7:00 AM

CCaaS Europe - Voice Services

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Email Services

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Chat & Social Media

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Core Services

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • In progress
    June 18, 2022 at 6:47 AM
    In progress
    June 18, 2022 at 6:47 AM

    The maintenance has been completed

  • Planned
    June 18, 2022 at 5:00 AM
    Planned
    June 18, 2022 at 5:00 AM

    Dear Buzzeasy Customer, We would like to inform you that on June 18th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: June 18th | starting at 05:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. Also, please note that Wallboard data will be reset during the release deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team