ccaas-status - Buzzeasy International - Release Deployment – Maintenance details

All systems operational

Buzzeasy International - Release Deployment

Completed
Scheduled for July 30, 2022 at 5:00 AM – 7:00 AM

Affects

Graia Contact Center as a Service

Under maintenance from 5:00 AM to 7:00 AM

CCaaS Europe - Voice Services

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Email Services

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Chat & Social Media

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Agent UI

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • Planned
    July 30, 2022 at 5:00 AM
    Planned
    July 30, 2022 at 5:00 AM

    Dear Buzzeasy Customer, We would like to inform you that on July 30th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: July 30th | starting at 05:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational. Although we do not expect it, there is a minor chance of a short interruption of service. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

  • Update
    July 29, 2022 at 2:20 PM
    Update
    July 29, 2022 at 2:20 PM

    The maintenance has been canceled

  • In progress
    July 29, 2022 at 2:19 PM
    In progress
    July 29, 2022 at 2:19 PM

    Dear Buzzeasy Customer, Please note that this release deployment is postponed. The new date will be announced soon. Thank you for understanding, Buzzeasy Team