ccaas-status - Buzzeasy International - Release Deployment – Maintenance details

All systems operational

Buzzeasy International - Release Deployment

Completed
Scheduled for April 08, 2023 at 5:00 PM – 7:00 PMUTC

Affects

Graia Contact Center as a Service

Under maintenance from 5:00 PM to 7:00 PM

CCaaS Europe - Voice Services

Under maintenance from 5:00 PM to 7:00 PM

CCaaS International - Email Services

Under maintenance from 5:00 PM to 7:00 PM

CCaaS International - Chat & Social Media

Under maintenance from 5:00 PM to 7:00 PM

CCaaS International - Reporting & Wallboard

Under maintenance from 5:00 PM to 7:00 PM

CCaaS International - Admin Portal

Under maintenance from 5:00 PM to 7:00 PM

Updates
  • Planned
    April 08, 2023 at 5:00 PMUTC
    Planned
    April 08, 2023 at 5:00 PMUTC

    Dear Buzzeasy Customer, We would like to inform you that on April 8th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: April 8th | starting at 05:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

  • Update
    April 08, 2023 at 5:59 AMUTC
    Update
    April 08, 2023 at 5:59 AMUTC

    TThe maintenance has been completed

  • In progress
    April 08, 2023 at 5:59 AMUTC
    In progress
    April 08, 2023 at 5:59 AMUTC

    The maintenance has been started