ccaas-status - Buzzeasy Release Deployment - Release 2024-09-14 – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release 2024-09-14

Completed
Scheduled for September 14, 2024 at 8:00 AM – 10:00 AM

Affects

Graia Contact Center as a Service

Under maintenance from 8:00 AM to 10:00 AM

CCaaS Europe - Voice Services

Under maintenance from 8:00 AM to 10:00 AM

CCaaS Americas - Voice Services

Under maintenance from 8:00 AM to 10:00 AM

CCaaS International - Admin Portal

Under maintenance from 8:00 AM to 10:00 AM

CCaaS International - Agent UI

Under maintenance from 8:00 AM to 10:00 AM

CCaaS International - Core Services

Under maintenance from 8:00 AM to 10:00 AM

Updates
  • Planned
    September 14, 2024 at 8:00 AM
    Planned
    September 14, 2024 at 8:00 AM

    Dear Buzzeasy Customer, We would like to inform you that on 2024-09-14 there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: 2024-09-14 | 05:00 UTC | 2 h Buzzeasy Americas: 2024-09-14 | 05:00 UTC | 2 h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

  • Update
    September 14, 2024 at 6:20 AM
    Update
    September 14, 2024 at 6:20 AM

    TThe maintenance has been completed

  • In progress
    September 14, 2024 at 6:19 AM
    In progress
    September 14, 2024 at 6:19 AM

    The maintenance has been started