Scheduled for November 18, 2025 at 7:00 PM – 8:00 PM
Affects
Graia Contact Center as a Service
Under maintenance from 7:00 PM to 8:00 PM
CCaaS Europe - Voice Services
Under maintenance from 7:00 PM to 8:00 PM
CCaaS Americas - Voice Services
Under maintenance from 7:00 PM to 8:00 PM
CCaaS International - AI Voice Bots
Under maintenance from 7:00 PM to 8:00 PM
Updates
In progress
November 18, 2025 at 7:49 PM
In progress
November 18, 2025 at 7:49 PM
The maintenance has been completed
Planned
November 18, 2025 at 7:00 PM
Planned
November 18, 2025 at 7:00 PM
Dear Customer,
We would like to inform you that on 18-11-2025 there will be a scheduled emergency maintenance window for performing corrective or preventive actions on the Graia CCaaS Voice components.
Graia International: 18-11-2025 | 19:00 UTC | 1 h
During this time we anticipate potential voice service interruptions while the intervention unfolds.
Thank you for your understanding and patience.
If you have any questions, please contact us via the known communication channels.
Kind Regards,
Graia CCaaS Team
