Scheduled for January 24, 2026 at 4:00 AM – 6:30 AM
Affects
Graia Contact Center as a Service
Under maintenance from 4:00 AM to 6:30 AM
CCaaS Europe - Voice Services
Under maintenance from 4:00 AM to 6:30 AM
CCaaS Americas - Voice Services
Under maintenance from 4:00 AM to 6:30 AM
CCaaS International - AI Voice Bots
Under maintenance from 4:00 AM to 6:30 AM
Updates
Planned
January 24, 2026 at 4:00 AM
Planned
January 24, 2026 at 4:00 AM
Dear Customer,
We would like to inform you that on 24-01-2026 there will be a scheduled maintenance window for applying security patches on the Graia CCaaS Voice components.
Graia International: 24-01-2026 | 04:00 UTC | 2 h 30 min
During this time all components will be operational, but we do anticipate a short voice service interruption during key moments of the update.
Thank you for your patience. If you have any questions, please contact us via the known communication channels.
Kind Regards,
Graia Team
