Scheduled for January 31, 2026 at 4:39 AM – 4:42 AM
Affects
Graia Contact Center as a Service
Under maintenance from 4:39 AM to 4:42 AM
CCaaS Europe - Voice Services
Under maintenance from 4:39 AM to 4:42 AM
CCaaS International - AI Voice Bots
Under maintenance from 4:39 AM to 4:42 AM
Updates
In progress
January 31, 2026 at 4:40 AM
In progress
January 31, 2026 at 4:40 AM
The maintenance has been completed
Planned
January 31, 2026 at 4:39 AM
Planned
January 31, 2026 at 4:39 AM
Dear Customer,
We would like to inform you that on 31-01-2026 there will be a short scheduled maintenance window to apply innovations on two of our voice servers which server a minority of our customer. Therefore, most will not be affected at all. Even those who are hosted on the two affected servers, the maintenance window will be short and has been specifically scheduled for this time slot when usually there are no active calls.
Graia International: 31-01-2026 | 04:00 UTC | 30 min
Thank you for your understanding and patience.
If you have any questions, please contact us via the known communication channels.
Kind Regards,
Graia CCaaS Team
