ccaas-status - Graia CCaaS Maintenance Window – Maintenance details

All systems operational

Graia CCaaS Maintenance Window

Completed
Scheduled for January 31, 2026 at 4:39 AM – 4:42 AM

Affects

Graia Contact Center as a Service

Under maintenance from 4:39 AM to 4:42 AM

CCaaS Europe - Voice Services

Under maintenance from 4:39 AM to 4:42 AM

CCaaS International - AI Voice Bots

Under maintenance from 4:39 AM to 4:42 AM

Updates
  • In progress
    January 31, 2026 at 4:40 AM
    In progress
    January 31, 2026 at 4:40 AM

    The maintenance has been completed

  • Planned
    January 31, 2026 at 4:39 AM
    Planned
    January 31, 2026 at 4:39 AM

    Dear Customer, We would like to inform you that on 31-01-2026 there will be a short scheduled maintenance window to apply innovations on two of our voice servers which server a minority of our customer. Therefore, most will not be affected at all. Even those who are hosted on the two affected servers, the maintenance window will be short and has been specifically scheduled for this time slot when usually there are no active calls. Graia International: 31-01-2026 | 04:00 UTC | 30 min Thank you for your understanding and patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Graia CCaaS Team

  • In progress
    January 31, 2026 at 4:39 AM
    In progress
    January 31, 2026 at 4:39 AM

    The maintenance has been started