ccaas-status - Urgent Graia CCaaS Maintenance Window – Maintenance details

All systems operational

Urgent Graia CCaaS Maintenance Window

Completed
Scheduled for April 22, 2026 at 7:00 PM – 8:08 PM

Affects

Graia Contact Center as a Service

Under maintenance from 7:00 PM to 8:08 PM

CCaaS Europe - Voice Services

Under maintenance from 7:00 PM to 8:08 PM

CCaaS Americas - Voice Services

Under maintenance from 7:00 PM to 8:08 PM

CCaaS International - Email Services

Under maintenance from 7:00 PM to 8:08 PM

CCaaS International - Chat & Social Media

Under maintenance from 7:00 PM to 8:08 PM

CCaaS International - Reporting & Wallboard

Under maintenance from 7:00 PM to 8:08 PM

Updates
  • Completed
    April 22, 2026 at 8:08 PM
    Completed
    April 22, 2026 at 8:08 PM

    Dear Graia Customer,

    We would like to inform you that we have completed the scheduled maintenance for Graia International.

    To benefit immediately from the new changes please refresh your browser with CTRL+F5.

    Kind Regards,

    GraiaTeam

  • In progress
    April 22, 2026 at 7:00 PM
    In progress
    April 22, 2026 at 7:00 PM
    Maintenance is now in progress
  • Planned
    April 22, 2026 at 7:00 PM
    Planned
    April 22, 2026 at 7:00 PM

    Dear Customer,

    We would like to inform you that tonight, on 22-04-2026 there will be a scheduled emergency maintenance window for performing corrective or preventive actions on the Graia CCaaS Voice components.

    Graia International: 22-04-2026 | 19:00 UTC | 30 min

    During this time we anticipate potential voice service interruptions while the intervention unfolds.

    Thank you for your understanding and patience. If you have any questions, please contact us via the known communication channels.

    Kind Regards,

    Graia CCaaS Team