ccaas-status - Reporting - Degraded performance – Incident details

All systems operational

Reporting - Degraded performance

Resolved
Degraded performance
Started over 3 years agoLasted about 7 hours

Affected

Graia Contact Center as a Service

Degraded performance from 1:59 PM to 9:12 PM

CCaaS International - Reporting & Wallboard

Degraded performance from 1:59 PM to 9:12 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    Dear Customer, We would like to inform you that the issue has been resolved. Thank you! Buzzeasy Team

  • Investigating
    UTC
    Investigating

    Dear customer, We are currently experiencing issues with our Reporting component, and some kpi values did not reset as expected. We are investigating and will resolve the situation as soon as possible. Thank you for understanding! Buzzeasy Team