ccaas-status - Legacy webchat and QnA bots not working – Incident details

All systems operational

Legacy webchat and QnA bots not working

Resolved
Partial outage
Started over 3 years agoLasted 2 days

Affected

Graia Contact Center as a Service

Partial outage from 3:00 AM to 7:25 AM

CCaaS International - Chat & Social Media

Partial outage from 3:00 AM to 7:25 AM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Dear customer, We would like to inform you that our legacy webchat is experiencing issues. We are investigating and will fix the issue as soon as possible. Will keep you updated. Thank you for understanding! Buzzeasy Team