ccaas-status - Investigating issues with Cisco Connector – Incident details

All systems operational

Investigating issues with Cisco Connector

Resolved
Major outage
Started over 1 year agoLasted 43 minutes

Affected

Graia Contact Center as a Service

Major outage from 10:10 AM to 10:52 AM

CCaaS Custom Connectors to Cisco

Major outage from 10:10 AM to 10:52 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident is now resolved.

  • Update
    UTC
    Update

    The incident is affecting only one particular customer. We performed remediation steps and are now testing.

  • Investigating
    UTC
    Investigating

    We are investigating issues with Cisco Connector and will provide updates as soon as possible.