ccaas-status - Buzzeasy Release Deployment - Release 31 – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release 31

Completed
Scheduled for November 24, 2021 at 5:30 AM – 7:00 AM

Affects

Graia Contact Center as a Service

Under maintenance from 5:30 AM to 7:00 AM

CCaaS Europe - Voice Services

Under maintenance from 5:30 AM to 7:00 AM

CCaaS International - Email Services

Under maintenance from 5:30 AM to 7:00 AM

CCaaS International - Chat & Social Media

Under maintenance from 5:30 AM to 7:00 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 5:30 AM to 7:00 AM

CCaaS International - Admin Portal

Under maintenance from 5:30 AM to 7:00 AM

Updates
  • Update
    November 24, 2021 at 7:27 AM
    Update
    November 24, 2021 at 7:27 AM

    The maintenance has been completed

  • In progress
    November 24, 2021 at 7:23 AM
    In progress
    November 24, 2021 at 7:23 AM

    Dear Buzzeasy Customer, We would like to inform you that the release for Buzzeasy International has been successfully deployed and all services are up and running. For more details about the release, please check the public Release Notes: https://docs.geomant.com/buzzeasy/releasenotes/release_notes.html Best Regards, Buzzeasy Team

  • Planned
    November 24, 2021 at 5:30 AM
    Planned
    November 24, 2021 at 5:30 AM

    Dear Buzzeasy Customer, We would like to inform you that on November 24th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International 24.11 | 05:30 AM UTC | 1h30min During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. Also, please note that Wallboard data will be reset during the release deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://status.buzzeasy.com We appreciate your patience and understanding. If you have questions or concerns, please contact us via the known communication channels. Kind Regards, Buzzeasy Team