ccaas-status - Buzzeasy security patch – Maintenance details

All systems operational

Buzzeasy security patch

Completed
Scheduled for December 17, 2021 at 6:00 AM – 6:30 AM

Affects

Graia Contact Center as a Service

Under maintenance from 6:00 AM to 6:30 AM

CCaaS Europe - Voice Services

Under maintenance from 6:00 AM to 6:30 AM

CCaaS International - Email Services

Under maintenance from 6:00 AM to 6:30 AM

CCaaS International - Chat & Social Media

Under maintenance from 6:00 AM to 6:30 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 6:00 AM to 6:30 AM

CCaaS International - Admin Portal

Under maintenance from 6:00 AM to 6:30 AM

Updates
  • In progress
    December 17, 2021 at 6:23 AM
    In progress
    December 17, 2021 at 6:23 AM

    The maintenance has been completed

  • Planned
    December 17, 2021 at 6:00 AM
    Planned
    December 17, 2021 at 6:00 AM

    Dear Buzzeasy Customer, We would like to inform you that on December 17th we are going to roll out a security patch that addresses the Apache Log4j vulnerability. Buzzeasy Americas: December 17th | 06:00 AM UTC | 30min Buzzeasy International: December 17th | 06:00 AM UTC | 30min During this time, all Buzzeasy components will be operational and only Wallboard data will be reset. Calls will not be affected. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team