ccaas-status - Buzzeasy Release Deployment - Release 1/2022 – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release 1/2022

Completed
Scheduled for January 26, 2022 at 6:43 AM – 7:38 AM

Affects

Graia Contact Center as a Service

Under maintenance from 6:43 AM to 7:38 AM

CCaaS Europe - Voice Services

Under maintenance from 6:43 AM to 7:38 AM

CCaaS International - Email Services

Under maintenance from 6:43 AM to 7:38 AM

CCaaS International - Chat & Social Media

Under maintenance from 6:43 AM to 7:38 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 6:43 AM to 7:38 AM

CCaaS International - Admin Portal

Under maintenance from 6:43 AM to 7:38 AM

Updates
  • Planned
    January 26, 2022 at 6:43 AM
    Planned
    January 26, 2022 at 6:43 AM

    Dear Buzzeasy Customer, We would like to inform you that on January 26th there will be a scheduled maintenance window for deploying the first Buzzeasy Release of the year. Buzzeasy Americas & International: January 26th | 05:30 AM UTC | 1h During this time all Buzzeasy components will be operational, and we do not anticipate any service interruption. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

  • Update
    January 26, 2022 at 6:30 AM
    Update
    January 26, 2022 at 6:30 AM

    The maintenance has been completed

  • In progress
    January 26, 2022 at 6:29 AM
    In progress
    January 26, 2022 at 6:29 AM

    Dear Buzzeasy Customer, We would like to inform you that the release for Buzzeasy International&Americas has been successfully deployed and all services are up and running. For more details, please check the public Release Notes: https://docs.geomant.com/buzzeasy/releasenotes/release_notes.html Best Regards, Buzzeasy Team