ccaas-status - Buzzeasy Release Deployment - Release 9/2022 – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release 9/2022

Completed
Scheduled for May 07, 2022 at 5:00 AM – 7:45 AM

Affects

Graia Contact Center as a Service

Under maintenance from 5:00 AM to 7:45 AM

CCaaS Europe - Voice Services

Under maintenance from 5:00 AM to 7:45 AM

CCaaS International - Email Services

Under maintenance from 5:00 AM to 7:45 AM

CCaaS International - Chat & Social Media

Under maintenance from 5:00 AM to 7:45 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 5:00 AM to 7:45 AM

CCaaS International - Admin Portal

Under maintenance from 5:00 AM to 7:45 AM

Updates
  • In progress
    May 07, 2022 at 7:39 AM
    In progress
    May 07, 2022 at 7:39 AM

    The maintenance has been completed

  • Planned
    May 07, 2022 at 5:00 AM
    Planned
    May 07, 2022 at 5:00 AM

    We would like to inform you that on May 7th (Saturday) there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: May 7th | starting at 05:00 AM UTC | 2h During this time all Buzzeasy components will be operational, but we do expect a short service interruption during key moments of the deployment. Please note that one of the deployment steps requires all agents to be logged out for a short period of time, so the agents that are logged in during the deployment will receive a notification in the web client and then will be logged out. In up to 5 minutes, agents can refresh the login page using Ctrl + F5 and then log back in. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team