ccaas-status - Buzzeasy Release Deployment - Release – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release

Completed
Scheduled for November 25, 2023 at 6:00 AM – 8:00 AMUTC

Affects

Graia Contact Center as a Service

Under maintenance from 6:00 AM to 8:00 AM

CCaaS Europe - Voice Services

Under maintenance from 6:00 AM to 8:00 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 6:00 AM to 8:00 AM

CCaaS International - Admin Portal

Under maintenance from 6:00 AM to 8:00 AM

Updates
  • In progress
    November 25, 2023 at 7:50 AMUTC
    In progress
    November 25, 2023 at 7:50 AMUTC

    Dear Buzzeasy Customer, We would like to inform you that the release for Buzzeasy International has been successfully deployed and all services are up and running. For more details, please check the public Release Notes: https://docs.geomant.com/buzzeasy/releasenotes/release_notes.html Best Regards, Buzzeasy Team

  • Planned
    November 25, 2023 at 6:00 AMUTC
    Planned
    November 25, 2023 at 6:00 AMUTC

    Dear Buzzeasy Customer, We would like to inform you that on 2023-11-25 there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: 2023-11-25 | starting at 06:00 UTC | duration 2h Buzzeasy Americas: 2023-11-25 | starting at 01:00 EST | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Although we do not expect it, there is a minor chance of a short interruption of service. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team