Scheduled for February 17, 2024 at 6:00 AM – 8:00 AM
Affects
Graia Contact Center as a Service
Under maintenance from 6:00 AM to 8:00 AM
CCaaS Europe - Voice Services
Under maintenance from 6:00 AM to 8:00 AM
CCaaS Americas - Voice Services
Under maintenance from 6:00 AM to 8:00 AM
CCaaS International - Core Services
Under maintenance from 6:00 AM to 8:00 AM
Updates
Update
February 17, 2024 at 7:45 AM
Update
February 17, 2024 at 7:45 AM
Patching of the systems (AKS upgrade, HMP update, Windows patching, OS disk encryption, Asterisk restart on EU EXT PBX2) was successful. However, there was a problem with the release of a fix for NKDC which could not be delivered at this time.
In progress
February 17, 2024 at 7:45 AM
In progress
February 17, 2024 at 7:45 AM
TThe maintenance has been completed
Planned
February 17, 2024 at 6:00 AM
Planned
February 17, 2024 at 6:00 AM
Dear Buzzeasy Customer,
We would like to inform you that on the 17th of February 2024, there will be a scheduled maintenance window for deploying the new Buzzeasy Release.
Buzzeasy International: 17.02.2024 | starting at 06:00 UTC | 2h
Buzzeasy Americas: 17.02.2024 | starting at 06:00 UTC | 2h
During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment.
After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes.
Thank you for your patience. If you have any questions, please contact us via the known communication channels.
Kind Regards,
Buzzeasy Team
