ccaas-status - Buzzeasy Release Deployment - Release 2024-05-18 – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release 2024-05-18

Completed
Scheduled for May 18, 2024 at 6:00 AM – 8:00 AM

Affects

Graia Contact Center as a Service

Under maintenance from 6:00 AM to 8:00 AM

CCaaS Europe - Voice Services

Under maintenance from 6:00 AM to 8:00 AM

CCaaS Americas - Voice Services

Under maintenance from 6:00 AM to 8:00 AM

CCaaS International - Admin Portal

Under maintenance from 6:00 AM to 8:00 AM

CCaaS International - Agent UI

Under maintenance from 6:00 AM to 8:00 AM

CCaaS International - Core Services

Under maintenance from 6:00 AM to 8:00 AM

Updates
  • In progress
    May 18, 2024 at 7:54 AM
    In progress
    May 18, 2024 at 7:54 AM

    TThe maintenance has been completed

  • Planned
    May 18, 2024 at 6:00 AM
    Planned
    May 18, 2024 at 6:00 AM

    Dear Buzzeasy Customer, We would like to inform you that on 2024-05-18 there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: 2024-05-18 | starting at 06:00 | duration 2h in UTC Buzzeasy Americas: 2024-05-18 | starting at 06:00 | duration 2h in UTC. During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. There is a minor chance of a short interruption of service. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team