ccaas-status - Buzzeasy Release Deployment - Release 2024-10-12 – Maintenance details

All systems operational

Buzzeasy Release Deployment - Release 2024-10-12

Completed
Scheduled for October 12, 2024 at 5:00 AM – 7:00 AM

Affects

Graia Contact Center as a Service

Under maintenance from 5:00 AM to 7:00 AM

CCaaS Europe - Voice Services

Under maintenance from 5:00 AM to 7:00 AM

CCaaS Americas - Voice Services

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Admin Portal

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Agent UI

Under maintenance from 5:00 AM to 7:00 AM

CCaaS International - Core Services

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • In progress
    October 12, 2024 at 7:01 AM
    In progress
    October 12, 2024 at 7:01 AM

    TThe maintenance has been completed

  • Planned
    October 12, 2024 at 5:00 AM
    Planned
    October 12, 2024 at 5:00 AM

    Dear Buzzeasy Customer, We would like to inform you that on 2024-10-12 there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: 2024-10-12 | starting at 05:00 UTC | duration 2 h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team