ccaas-status - Buzzeasy Security Patching – Maintenance details

All systems operational

Buzzeasy Security Patching

Completed
Scheduled for January 25, 2025 at 6:00 AM – 8:00 AMUTC

Affects

Graia Contact Center as a Service

Under maintenance from 6:00 AM to 8:00 AM

CCaaS Europe - Voice Services

Under maintenance from 6:00 AM to 8:00 AM

CCaaS Americas - Voice Services

Under maintenance from 6:00 AM to 8:00 AM

CCaaS International - Email Services

Under maintenance from 6:00 AM to 8:00 AM

CCaaS International - Chat & Social Media

Under maintenance from 6:00 AM to 8:00 AM

CCaaS International - Reporting & Wallboard

Under maintenance from 6:00 AM to 8:00 AM

Updates
  • In progress
    January 25, 2025 at 7:57 AMUTC
    In progress
    January 25, 2025 at 7:57 AMUTC

    TThe maintenance has been completed

  • Planned
    January 25, 2025 at 6:00 AMUTC
    Planned
    January 25, 2025 at 6:00 AMUTC

    Dear Buzzeasy Customer, We would like to inform you that on 25-01-2025 there will be a scheduled maintenance window for applying security patches on Buzzeasy's core components. Buzzeasy International: 25-01-2025 | 06:00 UTC | 2 h During this time all Buzzeasy components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team