Scheduled for January 17, 2026 at 2:00 PM – 3:00 PM
Affects
Graia Contact Center as a Service
Under maintenance from 2:00 PM to 3:00 PM
CCaaS Europe - Voice Services
Under maintenance from 2:00 PM to 3:00 PM
CCaaS Americas - Voice Services
Under maintenance from 2:00 PM to 3:00 PM
CCaaS International - AI Voice Bots
Under maintenance from 2:00 PM to 3:00 PM
Updates
Planned
January 17, 2026 at 2:00 PM
Planned
January 17, 2026 at 2:00 PM
Dear Customer,
We would like to inform you that on 17-01-2026 there will be a scheduled maintenance window for performing corrective or preventive actions on the Graia CCaaS Voice components. Graia International: 17-01-2026 | 14:00 UTC | 1 h During this time we anticipate potential voice service interruptions while the intervention unfolds. Thank you for your understanding and patience. If you have any questions, please contact us via the known communication channels.
Kind Regards, Graia CCaaS Team
