ccaas-status - Urgent Graia CCaaS Maintenance Window – Maintenance details

All systems operational

Urgent Graia CCaaS Maintenance Window

Completed
Scheduled for March 31, 2026 at 4:00 PM – 7:39 PMUTC

Affects

Graia Contact Center as a Service

Under maintenance from 4:00 PM to 7:39 PM

CCaaS Europe - Voice Services

Under maintenance from 4:00 PM to 7:39 PM

CCaaS International - AI Voice Bots

Under maintenance from 4:00 PM to 7:39 PM

Updates
  • Completed
    March 31, 2026 at 7:39 PMUTC
    Completed
    March 31, 2026 at 7:39 PMUTC
    Maintenance has completed successfully.
  • In progress
    March 31, 2026 at 4:00 PMUTC
    In progress
    March 31, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • Planned
    March 31, 2026 at 4:00 PMUTC
    Planned
    March 31, 2026 at 4:00 PMUTC

    Dear Customer,

    We would like to inform you that tonight, on 31-03-2026 there will be a scheduled emergency maintenance window for performing preventive actions on the Graia CCaaS Voice components.

    Graia International: 31-03-2026 | 19:00 UTC | 1 h

    During this time we anticipate potential voice service interruptions while the intervention unfolds.

    Thank you for your understanding and patience.

    If you have any questions, please contact us via the known communication channels.

    Kind Regards,

    Graia CCaaS Team