ccaas-status - Notice history

Dear Buzzeasy Customer, We would like to inform you that on June 26th there will be a scheduled maintenance window for applying security patches on the Buzzeasy Voice components. Buzzeasy Voice: June 26th | 05:00 AM UTC | 1.5h During this time all Buzzeasy components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on June 25th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: June 25th | starting at 05:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on June 18th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: June 18th | starting at 05:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. Also, please note that Wallboard data will be reset during the release deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on June 11th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: June 11th | starting at 05:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on June 5th there will be a scheduled maintenance window for applying security updates on Buzzeasy components. Buzzeasy International: June 5th | 04:30 AM UTC | 1h30min During this time all Buzzeasy components will be operational. Although we do not expect it, there is a minor chance of a short interruption of service. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on May 28th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: May 28th | starting at 05:00 AM UTC | 2h During this time all Buzzeasy components will be operational however we expect a short service interruptions during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on May 21st there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: May 21st | starting at 05:00 AM UTC | 2h During this time all Buzzeasy components will be operational and we do not expect service interruptions. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

We would like to inform you that on May 7th (Saturday) there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: May 7th | starting at 05:00 AM UTC | 2h During this time all Buzzeasy components will be operational, but we do expect a short service interruption during key moments of the deployment. Please note that one of the deployment steps requires all agents to be logged out for a short period of time, so the agents that are logged in during the deployment will receive a notification in the web client and then will be logged out. In up to 5 minutes, agents can refresh the login page using Ctrl + F5 and then log back in. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on April 30th there will be a scheduled maintenance window for applying security patches on the Buzzeasy Voice components. Buzzeasy Americas Voice, Buzzeasy Europe Voice: April 30th | 04:00 AM UTC | 2h During this time all Buzzeasy components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on April 21st there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy Americas, Buzzeasy International: April 21st | starting at 04:00 AM UTC | 2h During this time all Buzzeasy components will be operational, but we do expect a short service interruption during key moments of the deployment. Please note that one of the deployment steps requires all agents to be logged out for a short period of time, so the agents that are logged in during the deployment will receive a notification in the web client and then will be logged out. In up to 5 minutes, agents can refresh the login page using Ctrl + F5 and then log back in. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on April 6th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy Americas, Buzzeasy International: April 6th | starting at 04:00 AM UTC | 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team