ccaas-status - Notice history

Dear Buzzeasy Customer, We would like to inform you that on 30-05-2023 at 20:00 UTC there will be a scheduled maintenance window for a routine upgrade, as part of our overall product development and security revision. We estimate the work to last approximately 1 hour. During this time we anticipate no service interruption. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

We would like to inform you that on May 30th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: May 30th | starting at 07:00 PM UTC | duration 2h During this time all Buzzeasy components will be operational,and we do not expect any service intrerruption. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

We would like to inform you that on May 27th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: May 27th | starting at 05:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational,and we do not expect any service intrerruption. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Due to unexpected problems in the testing environment where the version planned for deployment this evening is already up, we are postponing this upgrade until the testing environment is working as normal.

Dear Buzzeasy Customer, We would like to inform you that on April 22nd there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: April 22nd | starting at 05:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

The maintenance has been started

Dear Buzzeasy Customer, We would like to inform you that on April 1st there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: April 1st | starting at 06:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on March 31st there will be a scheduled maintenance window for making portal-related changes. Please note that after this maintenance window, the old administration portal will be reachable only via https://legacyportal.buzzeasy.com/, and the new administration portal will be reachable via https://portal.buzzeasy.com/. The current URL for the new administration portal (https://betaportal.buzzeasy.com/) will be decommissioned two weeks after this change. During this time Buzzeasy components will be operational, but we do expect the admin portals to be unreachable for a short period. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on March 25th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: March 25th | starting at 06:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, we do not expect any service interruption After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on March 23rd there will be a scheduled maintenance window for deploying new security patches for Buzzeasy International and Americas. During this time all Buzzeasy components will be operational and we do not anticipate any service interruption. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer. We would like to inform you that on March 20th there will be a scheduled maintenance window for deploying an emergency change for Buzzeasy Voice.  Buzzeasy International and Americas: March 20th | starting at 10:00 PM UTC | duration 1 hour  During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment.  Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on March 18th there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: March 18th | starting at 06:00 AM UTC | duration 2h During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team