ccaas-status - Notice history

100% - uptime

CCaaS Europe - Voice Services - Operational

100% - uptime
Feb 2022 · 99.95%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS Americas - Voice Services - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - Email Services - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - Chat & Social Media - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - Reporting & Wallboard - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - Admin Portal - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - Agent UI - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - Core Services - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - Contact Expert Chat Services - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - Scripting - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - AI Voice Bots - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS international - AI Chat Bots - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS International - AI Email Bots - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

CCaaS Custom Connectors to Cisco - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2022
Mar 2022
Apr 2022

Notice history

View current status

Apr 2022

APR21
Buzzeasy Release Deployment - Release 9/2022
CompletedMaintenance2 hours
  • Update
    April 21, 2022 at 5:25 AMUTC
    Update
    April 21, 2022 at 5:25 AMUTC

    The maintenance has been completed

  • In progress
    April 21, 2022 at 5:05 AMUTC
    In progress
    April 21, 2022 at 5:05 AMUTC

    Dear Buzzeasy Customer, We would like to inform you that the deployment for Buzzeasy International was postponed, and will be rescheduled. The deployment for Buzzeasy Americas will continue as planned. Thank you for understanding. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

  • Planned
    April 21, 2022 at 4:00 AMUTC
    Planned
    April 21, 2022 at 4:00 AMUTC

    Dear Buzzeasy Customer, We would like to inform you that on April 21st there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy Americas, Buzzeasy International: April 21st | starting at 04:00 AM UTC | 2h During this time all Buzzeasy components will be operational, but we do expect a short service interruption during key moments of the deployment. Please note that one of the deployment steps requires all agents to be logged out for a short period of time, so the agents that are logged in during the deployment will receive a notification in the web client and then will be logged out. In up to 5 minutes, agents can refresh the login page using Ctrl + F5 and then log back in. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Mar 2022

Feb 2022

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