ccaas-status - Notice history

During the night SRE team realized the QMS service was acting up again, and reported to RTE team to perform remedial action (undeploy / redeploy in SF). Unfortunately a different service (QCC in title) was undepkloyed instaed. The problem was quickly discovered and QMS was handled, however the QCC was redeploy was unsuccessful. This is an older service used by CE tenants for chat connection to the chat providers via BE. BE itself does not use this service. Because of its age, QCC deployment is still done using Tenant Manager, and since not much else in the BE world is using it, its AAD service principal secret has expired quite some time ago. Upon generating a new secret, the deployment went on fine.

CPU credit loss started at around 11:30 UTC+2

Recurring issue, potentially due to cluster SDK package version discrepancies.