ccaas-status - Notice history

Dear Buzzeasy Customer, We would like to inform you that on 29-06-2024 there will be a scheduled maintenance window for the upgrade of a critical infrastructural component of Buzzeasy. Buzzeasy International: 29-06-2024 | starting at 05:00 UTC | duration 1 hour Buzzeasy Americas: 29-06-2024 | starting at 05:00 UTC | duration 1 hour During this time all Buzzeasy components should be operational, but you may experience some service interruptions at certain moments of the upgrade. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on 23-06-2024 there will be a scheduled maintenance window for the upgrade of a critical infrastructural component of Buzzeasy. Buzzeasy International: 23-06-2024 | starting at 03:00 UTC | duration 1 hour Buzzeasy Americas: 23-06-2024 | starting at 03:00 UTC | duration 1 hour During this time all Buzzeasy components should be operational, but you may experience short service interruptions at certain moments of the upgrade. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on 2024-06-15 there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: 2024-06-15 | starting at 05:00am UTC | duration 2hrs Buzzeasy Americas: 2024-06-15 | starting at 05:00am UTC | duration 2hrs During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on 2024-05-18 there will be a scheduled maintenance window for deploying the new Buzzeasy Release. Buzzeasy International: 2024-05-18 | starting at 06:00 | duration 2h in UTC Buzzeasy Americas: 2024-05-18 | starting at 06:00 | duration 2h in UTC. During this time all Buzzeasy components will be operational, but we do anticipate a short service interruption during key moments of the deployment. After the release, please refresh the agent login page using Ctrl+F5 to benefit immediately from the latest features and fixes. There is a minor chance of a short interruption of service. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on 27-04-2024 there will be a scheduled maintenance window for applying security patches on the Buzzeasy Voice components. Buzzeasy International: 27-04-2024 | 05:00 UTC | 2 h During this time, all Buzzeasy components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team

Dear Buzzeasy Customer, We would like to inform you that on 06-04-2024 there will be a scheduled maintenance window for applying security patches on a Buzzeasy Voice component. Buzzeasy International: 06-04-2024 | 05:00 UTC | 1 h During this time all Buzzeasy components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your patience. If you have any questions, please contact us via the known communication channels. Kind Regards, Buzzeasy Team